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Everyone

케이뱅크

Lollipop

*Due to changes in Google's Android OS security policy, the joint certificate previously used may not be visible. For more information, please search for the certificate in [Customer Center > Frequently Asked Questions].

With K Bank
Make your financial life more enjoyable!

■ New home screen
Details of financial activities related to frequently used bank accounts, as well as 
You can also manage all your bank accounts from the home screen.  

■ Discover tab for me 
Newly recommended products and services every day, 
Check the status of services you have subscribed to in one place. 

■ Benefits of collecting
From events to service benefits
Collect the rewards you can receive and take care of them. 

■ Owner’s home open 
From products and services to various benefits 
Everything for the boss is included in the boss’s homepage.

* Please check
[Guide to using financial products and financial services]
- All financial services, including account opening and product subscription, are available through the K Bank app.
- Please read the product description and terms and conditions before signing up for each financial product.
- When registering as a member, be sure to prepare your resident registration card or driver's license.

[Android OS security change policy]
- In Android OS 11 or higher, the joint certificate you used may not be visible because the joint certificate is not saved in the smartphone public folder (NPKI).
- Please reissue a joint certificate or transfer the certificate saved on your PC to the app.
* For more information, please search [Customer Center > Frequently Asked Questions] certificate.
 
[Terminal and authentication method policy]
- For safe and convenient financial services, it can only be used in one registered app.
- We provide a safe and convenient service with a mobile phone OTP that replaces a security card.
- For safe financial transactions, use of the service is restricted on ‘rooted’ terminals.

[Information on access permissions required when using the app]
- Phone (required): Collect and use phone numbers to maintain device authentication status and to authenticate video calls
- App usage information (required): Used to detect apps that may pose a threat installed on devices to prevent financial accidents.
- Contact information (optional): Used when sending money to the contact information in the address book saved on the device.
- Camera (optional): Used to take photos of ID cards and submit required documents during non-face-to-face real name authentication
- Storage space (optional) Used for certificate reading, saving, deleting, image, and photo storage functions
- If you are using Android OS 6.0 or lower, all optional access rights are required.
It can be applied as a permission.
- After upgrading to Android OS 6.0 or higher, you can set access permissions by deleting and reinstalling the K Bank app.
 
[Customer Center Information]
- Banking: 1522-1000 (9:00 - 18:00 daily, voice phishing and accident report inquiries: 24 hours daily)
- Card service: 1522-1155 (Weekdays 09-18:00)
- Talk consultation: https://s.kbanknow.com/J75dj7f (24 hours)
- Email inquiry: help@kbanknow.com

케이뱅크(Kbank)

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