케이뱅크

*Due to changes in Google's Android OS security policy, the joint certificate previously used may not be visible. For more information, please search for the certificate in [Customer Center > Frequently Asked Questions].

With K Bank

Make your financial life more enjoyable!

■ New home screen

Details of financial activities related to frequently used bank accounts, as well as

You can also manage all your bank accounts from the home screen.

■ Discover tab for me

Newly recommended products and services every day,

Check the status of services you have subscribed to in one place.

■ Benefits of collecting

From events to service benefits

Collect the rewards you can receive and take care of them.

■ Owner’s home open

From products and services to various benefits

Everything for the boss is included in the boss’s homepage.

* Please check

[Guide to using financial products and financial services]

- All financial services, including account opening and product subscription, are available through the K Bank app.

- Please read the product description and terms and conditions before signing up for each financial product.

- When registering as a member, be sure to prepare your resident registration card or driver's license.

[Android OS security change policy]

- In Android OS 11 or higher, the joint certificate you used may not be visible because the joint certificate is not saved in the smartphone public folder (NPKI).

- Please reissue a joint certificate or transfer the certificate saved on your PC to the app.

* For more information, please search [Customer Center > Frequently Asked Questions] certificate.

[Terminal and authentication method policy]

- For safe and convenient financial services, it can only be used in one registered app.

- We provide a safe and convenient service with a mobile phone OTP that replaces a security card.

- For safe financial transactions, use of the service is restricted on ‘rooted’ terminals.

[Information on access permissions required when using the app]

- Phone (required): Collect and use phone numbers to maintain device authentication status and to authenticate video calls

- App usage information (required): Used to detect apps that may pose a threat installed on devices to prevent financial accidents.

- Contact information (optional): Used when sending money to the contact information in the address book saved on the device.

- Camera (optional): Used to take photos of ID cards and submit required documents during non-face-to-face real name authentication

- Storage space (optional) Used for certificate reading, saving, deleting, image, and photo storage functions

- If you are using Android OS 6.0 or lower, all optional access rights are required.

It can be applied as a permission.

- After upgrading to Android OS 6.0 or higher, you can set access permissions by deleting and reinstalling the K Bank app.

[Customer Center Information]

- Banking: 1522-1000 (9:00 - 18:00 daily, voice phishing and accident report inquiries: 24 hours daily)

- Card service: 1522-1155 (Weekdays 09-18:00)

- Talk consultation: https://s.kbanknow.com/J75dj7f (24 hours)

- Email inquiry: help@kbanknow.com